Compensation granted by the OD for failure to comply with the indicators

The final electric power users have the right to receive compensation from the Distribution Operator (OD), for non-compliance with the performance indicators imposed by the Performance Standard for the Electric Power Distribution Service, approved by ANRE Order no. 11/2016, with subsequent modifications and completions.
The type of compensation and the value can be found in the dedicated file, located in the section Useful -> Legislation